Sending a Support Request
Got a problem?
All shinywhitebox applications include Ticketing so that you can send us lots of relevant information without us having to ask for it!
Simply go the Help menu and choose "Create support request..."
All shinywhitebox applications include Ticketing so that you can send us lots of relevant information without us having to ask for it!
Simply go the Help menu and choose "Create support request..."
Filling in the form
Enter in your name and email address and describe the problem.
It'll automatically attach system profiler information, and any crash reports for the application. No personal information is included.
If you want to add additional files, just drag them into the main window, or add them in the attachments window.
Enter in your name and email address and describe the problem.
It'll automatically attach system profiler information, and any crash reports for the application. No personal information is included.
If you want to add additional files, just drag them into the main window, or add them in the attachments window.
